Results for category "business decisions"

A Different Kind of Car

[youtube=http://www.youtube.com/watch?v=kmDZGDMkBac&feature=player_embedded]

Brilliant TV spot from Hal Riney & Partners for Saturn, a modern marketing success — for a while at least. Too bad the brand may go away, joining the recently-departed Oldsmobile and Plymouth brands. I think the Saturn experience is different. A real sense of community was built around it  — both natural and manufactured. Remember the Saturn Homecomings? With thousands of people showing up, some called it “Saturnstock.” Sadly, they’re a thing of the past now.

If you remember how exciting it was watching GM create a new brand in the late 80’s and early 90’s, then you simply must read Newsweek’s excellent piece on the topic:

Saturn was hardly a panacea. But its fall to earth, more than $5 billion in GM money later, is about far more than the flameout of one brand. In the eyes of some automotive analysts, Saturn represents a major missed opportunity for Detroit to place a sustained bet on fuel-efficient cars that would compete with the Japanese—and to recalibrate the bitter business-labor relationship in ways that could have had far-reaching implications for the entire industry. Saturn was never able to surpass the Japanese in technology, as Smith had hoped. But the competitive knives Saturn faced within GM did far more damage than any threat from overseas: execs who felt the auto giant already had too many brands and factories; dealers resentful of Saturn’s product-development dollars; and a labor union whose leadership came to regard the brand’s workplace innovations as collaborations with the enemy. It did not help matters that from the mid-1990s until just recently, Americans turned away from small cars in favor of trucks and SUVs.

How will this chapter of GM’s history be written?

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TV: Online?

People are opting to drop their pay TV service (cable/satellite) and watch it online via the Internet — or free over-the-air. So much so that CNN has picked up on it:

Data show that increasing numbers of people relying on the Internet for at least some of their TV viewing. Users watched more than 24 million videos on Hulu in December, a record for the fledgling company. And Joost users viewed 818,000 hours of video in January, up 25 percent from the previous month, a spokesman said.

A recent survey of 3,000 prime-time TV watchers by Integrated Media Measurements Inc., an audience tracker, found that 20 percent watched some TV online.

Don’t think cable companies haven’t taken notice. Comcast launched Fancast, its online TV player, last year to show such hit shows as “CSI: Miami” and “30 Rock.”

“We embrace the online world as much as the offline world,” said Mary Nell Westbrook, senior director of consumer communications for Comcast.

But one thing is certain: The landscape is shifting. And Internet TV services believe that time is on their side.

“The Internet as a TV provider is in its infancy,” said Mike Volpi, CEO of Joost. “We believe that [in the future,] the majority of TV will be viewed over the Internet. It’s mostly cost, but it’s also convenience. People want to be able to travel and move about while watching TV.”

A la carte channel choices and more flexibility in packaging channels is something customers have little power over, so why not take over? The customer is taking over and dropping pay TV services, and but keeping Internet service. Now they watch what they want, when they want, and where they want.  Come to think of it, that was the mantra we used at SES AMERICOM in developing the IP-PRIME service. It was an all-MPEG-4 IPTV service, fully capable of being viewed on any device. Too bad it’s about to die.

Check TV Guide’s online video site for which TV shows available for viewing. Read some of the comments to this Engadget post from December for more.

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